Replies to negative reviews in < 24 hours. Claimed profile. The player from Brazil is complaining about the lengthy verification process. Your experience can help others make better choices. my account Now the casino won't accept his documents as they don't match the address. . | Read Reviews out of An online gambling business will pay a £m fine after a Gambling Commission investigation revealed social responsibility and money. Player's complaint has been resolved successfully. We rejected the complaint because the player didn't respond to. Write a review. I won £ and submitted a request for withdrawal on 25/11/ I received an email on the same day saying it was being processed. Though the email they sent you doesn't say they are not going to pay you it's just going through the security checks before sending it to you. [HOST] › security-and-privacy › user-agreement-uk. Replied to 64% of negative reviews. I played couple hours to get balance $, then to bed. Join the people who've already reviewed casino. I looked at withdrawals. The player from Brazil is complaining about the lengthy verification process. [HOST] › won__on__casino_and_now_they_aint. Whilst reviewing your game history we see suspicious gaming activity which indicates that you have been participating in the transfer of money. Company activitySee all. Fraudulent Payments: If we reasonably believe that a fraudulent payment is being made or received, or any other fraudulent activity has been undertaken, we may.